Other community, social and personal services

Tender description

This is a Voluntary Ex-Ante Transparency (VEAT) notice. The London Borough of Richmond upon Thames intends to direct award a contract to citizens advice Richmond for the provision of community advice services from 1.4.2018 to 31.3.2020, with an option for a further period of up to 24 months to 31.3.2022. This VEAT notice is published under the public contracts regulations 2015 (regulation 99). The procurement relates to the provision of community advice services. Richmond Council is seeking to continue the provision of generalist and specialist benefits advice for people who live or provide unpaid care for someone living in the borough. Community advice includes both generalist and specialist advice and can relate to information, advice and guidance on rights, responsibilities, entitlements and duties in relation to welfare benefits, debts and financial problems, housing, employment, immigration and related areas of law for those people who live, work, or study in Richmond. Where appropriate, people may be signposted to relevant specialist advice providers either within the Borough or on a wider basis. As part of their remit, community advice providers are also involved with key strategic forums.