Industry specific software package
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- EUR 399,000
- Topic
- Industry specific software package
- Published
- 9 February 2018
- Source
- TedNotices
Tender description
Civica is the back of house administrative system Council Tax and Benefits. It includes: — OPENREVENUES (Council Tax, Business Rates, Benefits and Sundry debtor overpayments), — OPENVision (customer service team and the Frontline), — OPENAccess (for use by Customers), and, — OPENChannel (customer self-service) and other associated software. This contract is for the provision of licences and support for these computer systems. The original contract for licences and system support is due to expire 20.10.2018. While other systems exist, the current system is meeting requirements and therefore council is currently not in a position to move to an alternative system. The licences and support for the current system can only be provided by a single supplier who own and operate the system. A procurement exemption has been granted for the licences and software support for the Council Tax and Benefits CIVICA system and a direct award to the company that provided the system for a 3-year licence and support contract has been sought.
Timeline
- Completed: Award published9 February 2018Current notice
- Completed: Award date9 February 2018
About the buyer
Warwick District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48100000 · Industry specific software package
- 48219300 · Administration software package
- 48333000 · Contact management software package
- 48783000 · Content management software package
- 72000000 · IT services: consulting, software development, Internet and support
- 72250000 · System and support services
- 72253200 · Systems support services
- 72261000 · Software support services
- 75130000 · Supporting services for the government
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@warwick-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@warwick-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@warwick-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@warwick-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@warwick-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@warwick-district-council.gov |
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