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Expired contract

Software package and information systems

Details

Buyer
University of Bristol
Supplier(s)
Tribal Dynamics Ltd
Value
£665,000
Duration
7 years
Topic
Software package and information systems
Published
18 December 2018
Source
TedNotices

Tender description

A Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity. Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.

Timeline

  1. Award date13 December 2018
  2. Award published18 December 2018
    Current notice
  3. Contract expiry date6 November 2025

About the buyer

University of Bristol is a higher education institution that buys through its own procurement team. Much of this procurement flows through frameworks from the Southern Universities Purchasing Consortium and the Crown Commercial Service. Category teams advise faculties and divisions on purchases before tenders are issued. Tenders are issued directly when no suitable framework applies. The procurement team is an active member of the Higher Education Procurement Association.

Over the past 5 years, most of University of Bristol's contract awards have been in laboratory and precision equipment, transport equipment and architectural and engineering services.

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Decision makers

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