Personal development training services

Tender description

The Department for Work and Pensions (DWP) is considering procuring a contract to deliver a tailored career transition service for DWP staff facing redundancy using a range of services including workshop events and one to one counselling which will include but not limited to: — Designing and producing CV’s — Applying for jobs — Interview skills and support — Planning for retirement — Financial awareness — Starting up a self-employed business — Networking for success — Understanding head-hunting — Advice support (discussion - on-line/telephone) — One-to-One career counselling / coaching sessions and advice lines The workshop events will be delivered across England, Scotland and Wales. DWP anticipates that as it works through restructuring, transformation and our future estates strategy it will have individuals facing redundancy. Although, it aims to redeploy as many people as possible, redundancy may be required as a last resort. For those facing redundancy DWP wants to offer them high-quality support to help their transition to a new career inside the Civil Service, the wider public sector, private sector (in employment or self-employment), voluntary sector, or retirement. DWP is looking for a Supplier with a proven track record of delivering tailored career transition support for individuals in a modular way, demonstrating high quality, value for money, interventions using modern media resources as well as face to face. The Supplier should have a business model that provides the ability to deliver an equality of service regardless of where the DWP employee is based. The Supplier should have a good understanding of Civil Service culture, helping employees to manage change. Essential to this requirement, the Supplier should help to keep employees motivated as they prepare for potential redundancy and develop themselves for the future job market. Only employees under notice of voluntary redundancy or identified at risk of compulsory redundancy, based throughout England, Scotland and Wales, are in scope for the CTS. The service is not open to employees in Northern Ireland or any of our Arm’s Length Bodies. As an exception to redundancy DWP would offer financial awareness workshops, only for those people who apply for and accept a voluntary exit scheme. Employees will be across all Civil Service grades: Senior Civil Service, Grades 6 and 7, Senior Executive Officer, Higher Executive Officer, Executive Officer, Administrative Officer and Administrative Assistant and will require support tailored to their needs depending on the stage of their career to date. DWP requires all employees to have equal access to the CTS wherever they are located. The Supplier must have access to an extensive network of accommodation within each DWP region of England, Scotland and Wales to facilitate this. This will include accommodation where people who live in more remote locations can access the service easily. DWP requires employees to access the service on the basis of selection, according to their needs, from the menu of options outlined below, for example but not limited to: — Designing and producing CV’s — Applying for jobs — Interview skills and support — Planning for retirement — Financial awareness — Starting up a self-employed business — Networking for success — Understanding head-hunting — Advice support (discussion - on-line/telephone) — One-to-One career counselling / coaching sessions and advice lines Employees will require access to the service during the notice period (normally 3 months for voluntary redundancy and 6 months for compulsory redundancy). The Supplier will have the facilities to advise DWP employees of local vacancies by making direct contact with local employers, recruitment agencies and identify job opportunities that match their skills and experience. The Supplier will offer signposting to a range of e-learning modules. The suite of modules available should enable employees to have the opportunity to refresh and / or acquire existing / new sets of skills. The Supplier will also respond to ad hoc requests for support from individuals. Where possible a one-to-one relationship should be established and maintained between the person and the counsellor for the duration of the service to provide consistency. Individual confidentiality will be maintained at all times by the Supplier. DWP does not bind itself to a specific volume of business. Current forecasts indicate that approximately 2,000 employees could potentially access the CTS during the period 2019 to 2021.