Computer equipment and supplies

Tender description

Leeds City Council on behalf of Leeds City Partners (Leeds City Council, The Leeds Teaching Hospital NHS Trust, Leeds Clinical Commissioning Group(s), Leeds Community Health and Leeds York Partnership NHS Foundation Trust) is seeking a single supplier for the supply, maintenance and disposal of new and refurbished ICT hardware along with associated professional and technical services including but not limited to –. Procurement/Supply: — Supply of ICT hardware and peripherals including but not limited to, —— Enterprise PCs (desktop PCs and notebook/laptop PCs), —— Tablet PCs (iOS, Android and Windows), —— Audio visual conferencing equipment (televisions, Microsoft Surface Hubs, conferencing phones and cameras, headsets, etc), —— Telephones (VOIP telephones), —— Smart phones and basic mobile phones, —— Associated accessories and peripherals, e.g. monitors, cables, mice, keyboards, etc., —— New technology devices as and when they become available, —— Commoditised hardware products, i.e. those described as generally considered to be "commercial off the shelf" hardware packages, —— Security hardware, including physical security which conforms to PCI DSS standards, data loss prevention, smart cards, bio metric and tamper resistant products, etc., —— Provision of an online portal incorporating a purchasing and ordering catalogue, —— Customer contract management with a single point of contact to manage the relationship and help ensure the Contract is working for optimum mutual benefit. Deployment: — Hosting and installation of the City Partners Operating System Builds onto newly purchased or refurbished "end user devices" — enterprise PCs (including laptops) and Windows tablet PCs, — Installation of audio visual (AV) equipment, — Asset tagging of all enterprise PCs, tablets and monitors plus other devices when required, — Delivery of all purchased items. Operations: — The collection, repair and replacement of hardware for faults on devices both within and out of warranty. End of Life: — Disposal of all ICT equipment, — Remarketing of "end user devices", — Refurbishment of ‘end user devices". Professional and Technical Services: — Provision of engineering and specialist services to support City Partners’ projects and programmes. The Council gave consideration to the use of Lots for this procurement and took the decision not to separate the requirement into Lots. The main reason for this decision is due to different functions involved being heavily integrated (Procurement/Supply/Operations/End of Life and Technical and Professional Services). Separating the contract into Lots would introduce complexities throughout the provision and management of the service. Application for inclusion in the tender must be made via the Yorkshire and Humber Procurement Portal, Yortender, at www.yortender.co.uk. If you have not previously done so, please register on the above website. Once your registration has been approved, you should log-in and Search using the project reference: DN305140 and/or project title: Leeds City ICT Goods Supply, Maintenance, Disposal and Services Framework. Help with the Yortender website can be obtained from the Due North support team by email to ProContractSuppliers@proactis.com. For critical and time-sensitive issues (normally requiring resolution within 60 minutes) then please call 0330 005 0352.