Miscellaneous software package and computer systems

Tender description

Intelligent contractor focussed maintenance solution that can enable service improvements, deliver efficiencies and support effective coordination of office-based and field resources to meet the expectations of our tenants. The system will have a back office admin tool, with an integrated mobile tool for operatives and the tender will include the respective implementation services (remote or on-site). The new system is required to address the association’s functional specifications, and the implementation is required to be undertaken by the vendor or the vendor’s proposed implementation partner. Intelligent contractor focussed maintenance solution that can enable service improvements, deliver efficiencies and support effective coordination of office-based and field resources to meet the expectations of our tenants. The system will have a back office admin tool, with an integrated mobile tool for operatives and the tender will include the respective implementation services (remote or on-site). The new system is required to address the association’s functional specifications, and the implementation is required to be undertaken by the vendor or the vendor’s proposed implementation partner. The contract is awarded for 5 years on 3 + 1 + 1 basis. Subject to satisfactory performance at the end of year 3 a further 2 x 12 month periods may be granted. In year 3 a review of the system and contract performance will be conducted to establish if the system supplied remains fit for purpose.