Domiciliary Care 2018 - Contract 3 (Open Framework Agreement for Complex Care and Support)

Tender description

We are looking for local companies which have CQC registered offices in the North Somerset area. An open Framework Agreement for Complex Care and Support. This will incorporate services for adults and children. For the purposes of this agreement a Complex Need is defined as; • Clients in need of clinical intervention and possibly nursing care • Clients with physical disabilities that require staff to have specialist knowledge, understanding and competencies • Administering medication and managing specialist equipment such as CPAP machines and PEG feeds 1.2 The Service is to be available throughout the North Somerset area. 1.3 Complex health and social care for the adult and child population will comprise of a home care service that supports; • Those people eligible to be funded by the BNSSG CCG and deemed to have a Complex Need by the funded health care team. This will largely involve people in need of clinical intervention and possibly nursing care • Children, young people and adults deemed by the Council to have a Complex Need This agreement does not cover Clients with a Learning Disability or Mental Health diagnosis unless their primary need is a Complex Need. To be awarded a place on this framework you will need to have a local registered office (an office if you are not a registered provider with CQC), where the Care and Support will be delivered from. By local North Somerset Council requires this to be within North Somerset, Bath and North-East Somerset and South Gloucestershire. (Please note that providers who will be delivering Care and Support outside of North Somerset, this is not applicable.) We require at least 2 local references from either; • Another local authority or health commissioner who manages a contract with the same branch that would be servicing this contract. • Service users receiving a service from the same branch who would be servicing this contract. This is because the quality of the service provision is predicated on the quality of the local management team and we require evidence that the branch that will be servicing our contract/s is offering a high-quality service. Keywords: Complex, Dom Care