Project management and technical advice for digitisation of the transfer of care from hospital

Tender description

Why the Work is Being Done Hackney Council and Homerton University Hospital NHS Trust have been awarded funding from the Department of Health to enable real-time transfer of assessment, discharge and withdrawal notifications from the Homerton Hospital EPR system to the LBH and CoL’s respective Mosaic systems. We are looking for specialist resources to lead us through prototyping and development of MVP. Problem to Be Solved The Transfer of Care process (ToC) is complicated. Reasons for delays include patients waiting for onward care or acquiring a care package and getting paperwork completed on time. There is a joint discharge team who manage ToC operationally and technically. Transfer is not real-time and involves manually keying in data. Development will be led by technical experts on the Homerton’s Cerner system and Hackney’s Mosaic system but the project requires management and technical check and challenge. Who Are the Users As a patient I need to: ..be discharged when I am well enough and not stay in hospital unnecessarily ..leave hospital with the services and support I need clearly planned out As a nurse I need to: ...carry out a discharge assessment for early notification to social care ...revise a discharge when a patient’s condition changes so that other care providers are updated As a social worker I need to: ...be alerted to start a care plan of patient needs ...be notified when a discharge has been cancelled so that the patients rehabilitation and care plan can be amended Early Market Engagement Work Already Done Discovery work has included gathering functional and technical requirements and high level design of proof of concept. The recommended solution is for ADW notices to be sent from Homerton EPR and converted for processing in LBH social care system. Through Discovery we have explored options for the technical solution and detailed design to ensure: ● Compliance with the SCCI 2075 standard and NHS Digital guidelines ● Mitigation of the risk of significant changes to existing system ● Re-use to enable wider rollout Existing Team We have an established core team including representatives from Health and Social Care, LBH and Homerton ICT, and suppliers. Through discovery, two product owners were identified - one on the technical and one on the business side. Current Phase Discovery Work Location Initially London Borough of Hackney offices and Homerton hospital, as required by the project Working Arrangments We would expect the team to work closely together, at least 2 days a week co-located for example on site at Homerton University Hospital and/or Hackney Service Centre. Security Clearance Additional T&Cs Skills & Experience Experience of working to the government’s service design manual Have passed a government service standard assessmentl Experience and understanding of FHIR and HL7 messaging Ability to support development of REST APIs to open standards Nice to Haves Experience of integrating with Mosaic, the Servelec social care system Experience of integrating with Cerner Millennium Experience of working with NHS Digital Experience of sharing work across local authorities Experience of working in partnership with health and social care providers No. of Suppliers to Evaluate 3 Proposal Criteria Clarity of the approach How the approach or solution meets user needs How they’ve identified risks and dependencies and offered approaches to manage them Team structure, including skills, experiences and relevance of individuals Experience of the method of working from previous projects Total price Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Take responsibility for their work Share knowledge and experience with other team members Work openly Payment Approach Capped time and materials Assessment Method Written proposal Case study Reference Evaluation Weighting Technical competence 60% Cultural fit 7% Price 33% Questions from Suppliers Budget range we expect to pay no more than £80,000 + vat for this support through to implementation.