Closed tender

ITT Telephony Support

Details

Topic
IT services: consulting, software development, Internet and support
Published
3 October 2018
Submission
29 October 2018

Tender description

Thurrock Council currently has a Mitel IP telephony solution that supports the council sites and a number of third parties. The solution consists of Thurrock owned onsite hardware, with a resilient backup instance in a remote data centre. The platform is supported by a third party organisation. The Mitel platform connects into a resilient SIP trunking service. The diagram within the main ITT document provides a high level view of the setup. This should be taken as guidance only as it does not show the contact centre and the backup datacentre is planned to move to Southend within the Thurrock Council WAN domain. Connections into the resilient SIP service will then be from Civic offices Grays and Southend. The intention is that these changes should be in place by the time that the new telephony support contract starts in December 2018.

Timeline

  1. Completed: Tender published3 October 2018
    Current notice
  2. Completed: Submission date29 October 2018

About the buyer

Thurrock Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

54 similar open tenders

See more open tenders related to ITT Telephony Support.

Explore all open tenders

Related topics

Topics related to ITT Telephony Support, ranked by notice volume.

View all topics
TopicCountValue
  1. 407
    £13.0bn
  2. 1,894
    £47.6bn

Related buyers

Buyers similar to Thurrock Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.