Closed tender

External Independent Review of GMC Escalated Customer Complaints

Details

Buyer
General Medical Council (GMC)
Topic
Performance review services
Published
26 January 2018
Submission
16 February 2018
Source
ContractsFinder

Tender description

The GMC is inviting quotes for an independent review and advice service. This service would have the responsibility of reviewing the effectiveness of our complaints handling in certain customer complaints which have been handled in accordance with our internal complaints policy and where the complainant remains dissatisfied with our responses. The complaints to be reviewed will be identified by the GMC with reference to certain set criteria. This will not be an automatic right for complainants.

Timeline

  1. Tender published26 January 2018
    Current notice
  2. Submission date16 February 2018

About the buyer

General Medical Council (GMC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79313000 · Performance review services

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