Facilities management services

Tender description

Efficiency East Midlands Ltd (EEM) is a procurement consortium which establishes and manages a range of Framework Agreements. Our Members include organisations providing services to the whole public sector including social housing providers, local authorities, blue light services and education and health related organisations. EEM on behalf of its members are looking to establish a Facilities Management Framework covering, Soft, Hard and Total Facilities Management Services. The framework will provide EEM Members with a planned preventative maintenance, reactive maintenance and complete building asset maintenance management service. The Framework has been split into 3 work stream lots; — Lot 1: Soft, — Lot 2: Hard, — Lot 3: Total Facilities Management. Each of the above lots has 5 geographical sub-lots as follows: — sub-lot 1: East Midlands, — sub-lot 2: West Midlands, — sub-lot 3: Greater London and the South East, — sub-lot 4: South West, — sub-lot 5: National Coverage. EEM are looking for suitably experienced Soft Facilities Management providers who are capable of providing planned preventative and reactive maintenance and a complete building asset maintenance management service. Bidders must be capable of covering all aspects of works covered under Soft Facilities Management Services listed below as we will not be dividing this tender in to trade specific Lots. Soft Facilities Management: — grounds maintenance, — tree surgery, — cleaning services, —— building cleaning, —— external cleaning, —— deep cleaning, —— carpet cleaning, —— internal and external window cleaning, — gritting service, — pest control, — security services, —— manned guarding, —— patrols – fixed guarding, —— patrols – mobile and reactive guarding, —— key holding, —— lock up / open up of affected property, —— CCTV Alarm monitoring, — condition surveys, — compliance plans and risk assessments, — any other associated Soft Facilities Management works and services. In addition to the services covered within this lot,Soft FM Providers will be expected to: — ensure all maintenance services undertaken through this framework are in accordance with SFG20 and any other specified requirements, — complete building asset maintenance management service for Contracting Authorities property stock, — provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — full asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — buildings and engineering services, — ensuring external works are operationally safe, — servicing and repair works are undertaken in accordance with manufacturer’s instructions, — offering an emergency response service for broken equipment or where a service requires a responsive provision. This lot will be further divided into 5 geographical sub-lots as follows: — sub-lot 1: East Midlands, — sub-lot 2: West Midlands, — sub-lot 3: Greater London and the South East, — sub-lot 4: South West, — sub-lot 5: National Coverage. The Framework is being procured by Efficiency East Midlands Limited (‘EEM’) on behalf of their members and the other organisations described in Section VI.3 as being Authorised Users. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4 year framework term. Please note that the total potential value stated in II.2.6) is for the full 4 year framework and takes into consideration that EEM membership may grow over the life of the Framework. This framework is being set up to support EEM Members by providing a framework of providers with suitable experience in providing Hard Facilities Management Services. Bidders must be capable of covering all aspects of works covered under Hard Facilities Management Services listed below as we will not be dividing this tender in to trade specific Lots — Mechanical and Electrical: —— Air Conditioning and Ventilation, —— Air Handling and Heat Recovery Units, —— Lifts, —— High Voltage and Switchgear Maintenance, — Heat Pump and Air Cooled Condensing Units, — Expansion / Pressure Vessel and Pumped Water Booster Sets, — Heating and Plumbing, — Legionella Monitoring and Control, — Electrical Testing (PAT and Fixed Wire), — Lightning Protection, — Re-Lamping, — Building Fabric Maintenance, — Signage, — Handyman Service, — Locksmith Service, — Statutory Inspections, — Fire Detection and Fire Fighting Systems Maintenance, — Access and Intruder Systems, — CCTV Systems Service and Maintenance, — Any other associated Hard Facilities Management works and services. In addition to the services covered within this lot,Soft FM Providers will be expected to; — Ensure all maintenance services undertaken through this framework are in accordance with SFG20 and any other specified requirements, — Complete building asset maintenance management service for Contracting Authorities property stock, — Provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — Full Asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — Buildings and engineering services, — Ensuring external works are operationally safe, — Servicing and repair works are undertaken in accordance with manufacturer’s instructions. — Offering an emergency response service for broken equipment or where a service requires a responsive provision. This lot will be further divided into 5 geographical sub-lots as follows: — Sub-Lot 1 — East Midlands, — Sub-Lot 2 — West Midlands, — Sub-Lot 3 — Greater London and the South East, — Sub-Lot 4 — South West, — Sub-Lot 5 — National Coverage. The Framework is being procured by Efficiency East Midlands Limited (‘EEM’) on behalf of their members and the other organisations described in Section VI.3 as being Authorised Users. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4 year framework term. Please note that the total potential value stated in II.2.6) is for the full 4 year framework and takes into consideration that EEM membership may grow over the life of the Framework. This framework is being set up to support EEM Members by providing a framework of providers with suitable experience in providing a Total Facilities Management Service. Total Facilities Management services covered by this framework include: — Grounds Maintenance, — Tree Surgery, — Cleaning Services: —— Building Cleaning, —— External Cleaning, —— Deep Cleaning, —— Carpet Cleaning, —— Internal and External Window Cleaning, — Gritting Service, — Pest Control, — Security Services: —— Manned Guarding, —— Patrols – Fixed Guarding, —— Patrols – Mobile and Reactive Guarding, —— Key Holding, —— Lock Up / Open Up of Affected Property, —— CCTV Alarm Monitoring, — Condition Surveys, — Compliance Plans and Risk Assessments, — Any other associated Soft Facilities Management works and services, — Mechanical and Electrical: —— Air Conditioning and Ventilation, —— Air Handling and Heat Recovery Units, —— Lifts, —— High Voltage and Switchgear Maintenance, — Heat Pump and Air Cooled Condensing Units, — Expansion / Pressure Vessel and Pumped Water Booster Sets, — Heating and Plumbing, — Legionella Monitoring and Control, — Electrical Testing (PAT and Fixed Wire), — Lightning Protection, — Building Fabric Maintenance, — Signage, — Handyman Service, — Locksmith Service, — Statutory Inspections, — Fire Detection and Fire Fighting Systems Maintenance, — Access and Intruder Systems, — CCTV Systems Service and Maintenance, — Any other associated Hard Facilities Management works and services. In addition to the services covered within this lot,Soft FM Providers will be expected to; — Ensure all maintenance services undertaken through this framework are in accordance with SFG20 and any other specified requirements, — Complete building asset maintenance management service for Contracting Authorities property stock, — Provide preventative, cyclical and reactive maintenance to the affected properties to ensure the assets provide full operational functionality at all times, — Full Asset list of all plant and equipment kept regularly updated and accurate to assist when undertaking Planned Preventative Maintenance (PPM) and for also understanding full condition surveys on assets, — Buildings and engineering services, — Ensuring external works are operationally safe, — Servicing and repair works are undertaken in accordance with manufacturer’s instructions, — Offering an emergency response service for broken equipment or where a service requires a responsive provision. This lot will be further divided into 5 geographical sub-lots as follows: Sub-Lot 1 — East Midlands, Sub-Lot 2 — West Midlands, Sub-Lot 3 — Greater London and the South East, Sub-Lot 4 — South West, Sub-Lot 5 — National Coverage. The Framework is being procured by Efficiency East Midlands Limited (‘EEM’) on behalf of their members and the other organisations described in Section VI.3 as being Authorised Users. The call-off contracts to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 4 years beyond expiry of the 4 year framework term. Please note that the total potential value stated in II.2.6) is for the full 4 year framework and takes into consideration that EEM membership may grow over the life of the Framework.