Closed tender

IT Managed Support Services

Details

Topic
IT services: consulting, software development, Internet and support
Published
28 August 2018
Submission
24 September 2018

Tender description

Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.

Timeline

  1. Completed: Tender published28 August 2018
    Current notice
  2. Completed: Submission date24 September 2018

About the buyer

Gateway Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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