Software maintenance and repair services

Tender description

An Post has a number of Checkpoint Firewalls and a number of Checkpoint Endpoint Protection Products. An Post now wishes to tender for maintenance and support of the Checkpoint Products in the User Centers outlined below: — It is anticipated that all of the below requirements will have the same commencement date for support and maintenance, —User Centre details are detailed in the ITT Document. Note: We may not continue with the Checkpoint Endpoint products so they may be removed from this process at any time. — Support Contract — 24x7 for Firewalls/IPS with on-site support if required, — 8x5 for Endpoint Protection, — Draw Down Days — Ability to utilise draw down days for specific tasks, IPS tuning for example, will require ability to be on site and/or over Webex or similar, Any volumes contained in this notice are indicative only and An Post reserves the right to change in accordance with ongoing operational requirements. An Post has a number of Checkpoint Firewalls and a number of Checkpoint Endpoint Protection Products. An Post now wishes to tender for maintenance and support of the Checkpoint Products in the User Centers outlined below. — It is anticipated that all of the below requirements will have the same commencement date for support and maintenance. — User Centre details are detailed in the ITT Document. Note: We may not continue with the Checkpoint Endpoint products so they may be removed from this process at any time. — Support Contract - 24x7 for Firewalls/IPS with on-site support if required — 8x5 for Endpoint Protection — Draw Down Days — Ability to utilise draw down days for specific tasks, IPS tuning for example, will require ability to be on site and/or over Webex or similar. Any volumes contained in this notice are indicative only and An Post reserves the right to change in accordance with ongoing operational requirements.