Software support services

Tender description

The University is seeking to procure a provider to supply PHP bespoke application support and development services, this support will be supplied remotely with the provision for onsite support/meetings, as and when required. Student and staff web based applications and services are within the scope of this contract, while maintenance and support of hardware hosting these services is out of scope. As part of the implementation of the new delivery model, and also to reduce the exposure to the risk of supporting critical systems with single points of failure, the University wishes to form a contract with an organisation that is capable of providing application support for PHP legacy systems. The University is seeking to procure a provider to supply PHP bespoke application support and development services, this support will be supplied remotely with the provision for onsite support/meetings, as and when required. Student and staff web based applications and services are within the scope of this contract, while maintenance and support of hardware hosting these services is out of scope. As part of the implementation of the new delivery model, and also to reduce the exposure to the risk of supporting critical systems with single points of failure, the University wishes to form a contract with an organisation that is capable of providing application support for PHP legacy systems.