Software package and information systems

Tender description

The services covered by this procurement have been divided into three (3) Lots — Cloud hosting, Cloud software and Cloud support. Lot 1: Cloud hosting Cloud hosting services is a cloud platform or infrastructure services that can help buyers do at least one of: — deploy, manage and run software, — provision and use processing, storage or networking resources. The G-Cloud cloud hosting lot is equivalent to the National Institute of Standards and Technology (NIST) definitions of Platform as a service and Infrastructure as a service: G-Cloud cloud hosting suppliers will provide services in at least one of these categories: — archiving, backup and disaster recovery, — compute and application hosting, — containers, — CDN, — database, — data warehousing, — NoSQL database, — relational database, — load balancing, — logging and analysis, — message queuing and processing, — networking (including Network as a service), — Platform as a service (PaaS), — infrastructure and platform security, — distributed denial of service attack (DDOS) protection, — firewall, — service intrusion detection, — protective monitoring, — search, — storage. Lot 2: Cloud Software Cloud Software services sold through G-Cloud are applications that are accessed over the internet and hosted in the cloud. Buyers only need to pay for what they use. The G-Cloud cloud software lot is equivalent to The National institute of standards and technology (NIST) definition of Software as a service: G-Cloud cloud software suppliers will provide cloud software services in at least one of these categories: — accounting and finance, — analytics and business intelligence, — application security, — collaborative working, — creative, design and publishing, — customer relationship management (CRM), — electronic document and records management (EDRM), — healthcare, — human resources and employee management, — information and communication technology (ICT), — legal and enforcement, — marketing, — operations management, — project management and planning, — sales, — schools, education and libraries, — software development tools, — transport and logistics. Lot 3: Cloud Support Cloud Support services sold through G-Cloud can help buyers set up and maintain their cloud software. G-Cloud cloud support Suppliers will provide services in at least one of these categories: — planning, — setup and migration, — security services, — quality assurance/performance testing, — training, — ongoing support. Additional services, through Lot 3 only, must support buyers in their transition to Cloud services. A description for Additional services must be included by the supplier and it must be G-Cloud service-related. Additional services must help the Supplier with its main G-Cloud services offering. Non-G-Cloud services will be removed from the Digital Marketplace. Additional services must not include: — services that are not cloud-related, — recruitment or contractor (contingent labour) services or services that are Inside IR35, — colocation services, for example equipment the buyer rents from a Suppliers datacentre, — hardware, — bespoke design or development.