IT services: consulting, software development, Internet and support

Tender description

The service comprises the following elements: — GP IT Clinical Systems Migrations and Training including Clinical System Provider Liaison. — GP IT Clinical System Support including Templates, Template Governance, System Searches, Protocols and Questionnaires to support GP Practices, Primary Care Schemes and the City Health and Care Hub. — GP IT Clinical Systems Optimisation Training supporting the Data Quality teams to ensure proactive preparation is undertaken for new local and national initiatives. — Agreed CCG IT Project Work. — Agreed GP IT Project Work. — Services are provided to the NHS Leeds West CCG (on behalf of Leeds CCG Partnership) and GP Practices within the Leeds City Boundary on behalf of the CCG to fulfil their statutory requirements to provide a GP IT service and to support the CCG with a variety of cross city projects. Service provision requires on site delivery at GP Practices, Care Homes and CCG premises across the city as well as attendance at meetings across the City. Strategic Context The NHS Leeds CCG Partnership have a statutory obligation as set out in Securing Excellence in GP IT Services: 2016-2018 Operating Model [NHS England] to provide GP IT Services to all the GP Practices in Leeds. In addition the GP IT team have recently taken on responsibility for CCG IT including involvement in City Wide IT projects such as Skype for Care Homes with a view to delivery of the Leeds Digital Roadmap. Leeds has an ambition to be the Best City in the UK by 2030. As part of this, Leeds aspires to be the best city to grow up in, the best city to grow old in, the best city for health and wellbeing and has the overall ambition to improve the health of the poorest fastest. Leeds is making strong progress towards becoming a “smart” city including the ability to share and exchange information across the whole city system. Informatics and the digital technology it oversees is seen as central to delivery of this ambition. Leeds is the agreed footprint for the Local Digital Roadmap covering the three Leeds NHS Clinical Commissioning Groups and the local health and care providers, including all GP Practices. A key priority for informatics is to ensure a robust IT infrastructure provision that supports responsive and resilient 24/7 working across all health and care partners. General Description The service comprises the following elements: — GP IT Clinical Systems Migrations and Training including Clinical System Provider Liaison — GP IT Clinical System Support including Templates, Template Governance, System Searches, Protocols and Questionnaires to support GP Practices, Primary Care Schemes and the City Health and Care Hub — GP IT Clinical Systems Optimisation Training supporting the Data Quality teams to ensure proactive preparation is undertaken for new local and national initiatives. — Agreed CCG IT Project Work — Agreed GP IT Project Work — Services are provided to the NHS Leeds West CCG (on behalf of Leeds CCG Partnership) and GP Practices within the Leeds City Boundary on behalf of the CCG to fulfil their statutory requirements to provide a GP IT service and to support the CCG with a variety of cross city projects. Service provision requires on site delivery at GP Practices, Care Homes and CCG premises across the city as well as attendance at meetings across the City.