Communication software package
Details
- Supplier(s)
- Voicescape Limited
- Value
- GBP 597,000
- Duration
- 5 years
- Topic
- Communication software package
- Published
- 25 July 2018
- Source
- TedNotices
Tender description
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems. Your Homes Newcastle is seeking relevant, complete tenders for the provision of a specialist solution to enable our Officers to establish effective Customer contact. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area. Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems. Your Homes Newcastle is seeking relevant, complete tenders for the provision of a specialist solution to enable our Officers to establish effective Customer contact. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area.
Timeline
- Completed: Award date24 July 2018
- Completed: Award published25 July 2018Current notice
- Completed: Contract expiry date28 June 2023
About the buyer
Your Homes Newcastle Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48510000 · Communication software package
- 48517000 · IT software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov |
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