WO0541 Out of Hours Call Handling
Details
- Buyer
- Wiltshire Council
- Value
- GBP 40,000
- Topic
- Radio, television, communication, telecommunication and related equipment
- Published
- 16 July 2018
- Submission
- 9 August 2018
- Source
- ContractsFinder
Tender description
Wiltshire Council provides an out of hours (OOH's) call handling service 365 days a year that covers a variety of services. The main users are Highways, Housing, Stray dogs and Environmental Protection. Our Contact Centre Phones automatically divert to this service at 5:00pm each evening and revert at 09.00am the following day. They stay with the OOH's service for the entire weekend from Friday at 5.00pm until 09.00am Monday morning or the following working day. Calls will also be diverted during Statutory Bank Holiday and working days when Wiltshire Council remains closed for normal business
Timeline
- Completed: Tender published16 July 2018Current notice
- Completed: Submission date9 August 2018
About the buyer
Wiltshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32000000 · Radio, television, communication, telecommunication and related equipment
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wiltshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wiltshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wiltshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wiltshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wiltshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wiltshire-council.gov |
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