College of Policing: wireframe/UX design for candidate assessment/administration/ATS copy

Tender description

Why the Work is Being Done The College is replacing its candidate assessment/administration system. This will deliver examinations/assessments, manage candidate admin and ATS for recruit assessment centres and national promotion exams. The vision is a national system for managing assessments within the police service, giving confidence to candidates, police forces and the College and enable the delivery of excellence. Wireframe design is required to map out the business and candidate facing sides to begin developing the new system for exam/assessment delivery. Wireframes for the new system require UX design for admin from the business and candidate facing sides and exam/assessment delivery. Work to completed by 25.09.18. Problem to Be Solved Wireframe/UX Design - System to be implemented: • Registration– self-service to book assessment centres, mandatory fields to capture essential information, ability to identify as requiring reasonable adjustments, ability to view results. • Assessment – support and deliver assessment/examinations online, manage multiple exam types and assessment centres across multiple locations, identify assessment centre requirements including number/ type of assessors, book assessors, make booking changes, notify assessors and candidates, manage reasonable adjustments for candidates (additional needs). • Reporting – generate/download reports easily, search candidate applications. Online delivery of promotions exams – ability to deliver, monitor and assess examinations using an online system Who Are the Users Applicants to police forces. Members of police forces undertaking knowledge based exams. Members of police forces undertaking assessment centres. Force and college administrators Super user administrators Assessors User stories: Candidate: I want to choose and book assessment centre spaces online. Candidate: I want to access my assessment record to view results and feedback. Administrator: to manage a number of different exams and assessment centres. Administrator: results to be automatically sent to candidates . Assessor: to book onto assessment centres myself. As designs are developed wWe want the supplier to work with us to lead and facilitate further user research sessions. Early Market Engagement We have conducted discovery work and 4 user workshops and have prioritised the user stories for Alpha prototyping, as well as speaking to other public sector organisations. Work Already Done User engagement workshops undertaken, vision and user stories/personas created. User stories will be shared with shortlisted suppliers. Existing Team The current project team includes: Senior Responsible Owner, Project Lead, Senior Product Owner, Applications Specialist and Occupational Psychologists. Current Phase Alpha Work Location The project team are based in London and Harrogate. It is anticipated that bi weekly meetings (4 in total) will be held at these locations . Working Arrangments Full-Time, Monday to Friday, 36 Hours per week - Flexible Working Patterns allowed. Security Clearance Minimum basic or NPPV1 Additional T&Cs IMPORTANT NOTICE: Bidders must contact the College of Police IT Commercial Manager Roy Bean via email on Roy.Bean@college.pnn.police.uk to confirm interest in participating in this tender and to obtain a tender questionnaire and guidance document. Skills & Experience • Wireframe design: extensive experience in producing appropriate solutions . • Digital Design Experience: Extensive experience in producing creative and innovative visual solutions in a complex online environment, demonstrating the ability to think in challenging situations. • Ability to think creatively and deliver appropriate UX concepts. • Proven understanding of accessibility issues relevant to online design. • Thorough working knowledge and understanding of HTML5 and CSS. • Specialist Software: Extensive experience as an interactive designer using, for example, Adobe Photoshop, Illustrator, InDesign and Sketchup Professional. Nice to Haves • Knowledge across the digital design sector applying research in new design technologies to the benefit of the team, projects and services. • Ability to present creative ideas, concepts and treatments to production team and clients. No. of Suppliers to Evaluate 3 Proposal Criteria This iInvitation to tender shall be evaluated on Most Economically Advantageous Tender basis. The price/ quality split is 75% quality and 25% price. Cultural Fit Criteria • Cultural fit weighting 15% Payment Approach Fixed price Assessment Method Written proposal Case study Work history Reference Evaluation Weighting Technical competence 60% Cultural fit 15% Price 25% Questions from Suppliers Budget range the total budget allocation for this project is £53,000 inclusive of vat. bidders must ensure that their price submission does not exceed this amount and is fully inclusive of expenses