Digital skills and capacity uplift into DTU of FCO - Senior Product Manager

Tender description

Who Speclialist Work With The FCO's Digital Transformation Unit is a small team and the specialist will be working across the whole unit. Each individual service they will work on will have its own set of stakeholders and they are likely to be working with managers, delivery teams and processing staff in each instance. What Specialists Work On The FCO Digital Transformation Unit (DTU) aims to recruit specialist skills to meet needs, including flow from the tech sector to build deeper expertise. The recruited specialist may be asked to backfill members of the team, to fill an immediate short term need for a skillset not in the team, or to staff a whole project as appropriate. The recruited specialists will continue to implement the ambitious digital transformation agenda of the FCO by identifying opportunities for new transactional services, designing and building them, transitioning them into business as usual environment and managing them whilst applying continuous improvement methodologies. Where the Work Takes Place Work will be done in the FCO's London office in King Charles Street London, and also in the Milton Keynes offices where the processing/development teams are based. Some work can be done off site if the specialist wants or needs to. Early Market Engagement The FCO has engaged specialists with these skills in the past but has not done any specific market engagement for the skills outlined in this document. Working Arrangements We would like the individual to: Be comfortable talking to non-technical staff and translating their requirements into technical terms. Be a good listener. Where appropriate, propose changes to processes. We would like to be able to send the specialist unaccompanied to meet technical and non-technical staff, confident that they will be respectful, productive, and represent the Digital Transformation Unit effectively. Work Location Work will be done in the FCO's London office in King Charles Street London, and also in the Milton Keynes offices where the processing/development teams are based. Some work can be done off site if the specialist wants or needs to. Security Clearance FCO offices are secure buildings. Therefore, SC clearance will be a competitive advantage at the selection process. However, FCO will consider organising security clearance for suitably qualified candidates. Additional T&Cs Possibility of a 3 month extension to contract. Skills & Experience Experience of product management with a track-record for shipping and evolving great digital products by working with multidisciplinary teams in an agile delivery setting Experience of creating, maintaining and prioritising product backlogs and roadmaps to direct the work of delivery teams, especially with a view to driving adoption of products and services Have a thorough understanding of a variety of disciplines involved in digital delivery, including engineering, service design, performance analysis and user research Experience of engaging with users, commissioning research and turning qualitative and quantitative insight into product improvements Familiarity with setting, monitoring and reporting measurable product performance objectives Experience of engagement with senior management, representing the work of the team and demonstrating its contribution to overall organisation goals, especially in terms of tangible benefits to users Have strong verbal, written and visual communication skills that they are able to tailor to the needs of the audience. Nice to Haves Coaching staff Line management No. of Specialists to Evaluate 3 Cultural Fit Criteria Have an ability to work with technical and non-techincal staff to understand requirements Build good relationships and trust with teams both with and without departmental sponsors Quickly join teams and understanding their needs, and transferring knowledge when offboarding Have experience working in an agile manner. Assessment Method Evaluation Weighting Technical competence 60% Cultural fit 15% Price 25% Questions from Suppliers Budget range £800-1000 per day.