WP3274A - Cloud ERP Solution for Finance, Procurement, HR and Payroll - AWARD

Tender description

Walsall Council is committed to delivering all of its corporate services Digital by Default, in line with its ICT Strategy. This will mean IT systems across HR, Payroll, Procurement and Financial services meet the needs of our residents and businesses. Providing the capability to transact with the council 24x7 to book, pay or report through web browser technology (any time, any place, anywhere), removing the reliance on paper, excel spreadsheets and other off line systems. The Council also recognises that its greatest asset is its staff as defined in its Corporate Workforce Strategy 2017-20. Through the delivery of its key actions as defined in the strategy systems/processes will need to be streamlined and aligned to delivering outcomes that realises the council priorities and values rather than the process itself. Such systems and processes to be digital by solution and self service where possible. Any such procured system will also need to assist in embedding the council's required culture which is customer focused at its core, positive in nature; performance driven and flexible. A Transformation Programme has been established to deliver the required Business, People and Technology Changes. We are seeking a supplier to deliver a key component of this programme, namely the transition to a new, modern cloud ERP solution. The Transition shall:- o Be cost effective o Utilise all appropriate capabilities of the system o Ensure continuity of service, data records and audit trails o Provide effective knowledge transfer to in-house teams The Cloud ERP will be provided as Software as a Service (SaaS). It will o Provide all the functionality needed by local authority corporate services o Be updated in line with changes to legal requirements and emerging best practice o Provide modern, robust system interfaces o Provide modern, user-friendly, intuitive user interfaces across all modern computing devices (computers, laptops, tablets, Smartphone's) o Be readily adaptable to meet changes to the business model, e.g. removing or adding contracted services o Have a pricing model which remains cost efficient as the business model and volumes are flexed The Supplier shall provide adequate Assurance throughout the project life cycle for:- o Data Protection, including the upcoming GDPR o Information Security Reliability, Disaster Recovery and Business Continuity We have identified Lot1 of CCS Framework RM1042 as being the most suitable route to market.