Expired contract

Call centre

Details

Buyer: Commission for Communications Regulation (ComReg)
Supplier(s): ARI Services Europe Ltd (ARISE)
Value: EUR 3,150,384
Duration: 3 years
Topic: Business services: law, marketing, consulting, recruitment, printing and security
Published: 18 May 2018
Source: TedNotices

Tender description

Please see tender documents uploaded on http://www.etenders.gov.ie/ Please see tender documents uploaded on http://www.etenders.gov.ie/ RFT 130321 for full details. Value of Contract listed on section 11.1.7 and V.2.4 of this Contract Award Notice: — As per the Request for Tender (RFT), a number of price scenarios were requested. The current value of the Contract awarded and as indicated on this award notice at section 11.1.7 and V.2.4 is based on scenario C and F with extended opening hours for 4 year period. — The total value to be paid to the outsourced provider until the end of each year will depend on current requirement and as volumes are reconciled. — The contract value stated on this award notice does not include the option to extend, per the RFT for up to one year, which ComReg reserves this option.

Timeline

Completed: Award date4 May 2018
Completed: Award published18 May 2018
Current notice
Completed: Contract expiry date18 April 2021

About the buyer

Commission for Communications Regulation (ComReg) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79000000 · Business services: law, marketing, consulting, recruitment, printing and security
79342300 · Customer services
79500000 · Office-support services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov
Commercial Director	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov
Procurement Manager	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov
Category Lead	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov
Senior Buyer	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov
Contracts Manager	+44 •••• ••••••	••••••••@commission-for-communications-regulation-comreg.gov