PIN Home Office Biometrics (HOB) - Strategic Central and Bureau Platform

Tender description

The Home Office is the UK's lead Government Department for immigration and borders, passports, drugs policy, crime, fire, counter-terrorism and the Police. The Home Office Biometrics Programme (HOB) provides the biometric capability to support law enforcement, immigration, border security and UK passports (HMPO). It covers three primary biometric modalities: fingerprints, DNA and facial matching. HOB is responsible for two legacy national biometric systems (IABS and IDENT1) that provide this core biometric capability, each provided under contracts with clear duplication of components and functions. With the two contracts terminating in March 2019 (FABrIC for the IDENT1 system) and April 2019 (NBIS for the IABS system), neither can provide all of the capabilities required to achieve the HOB strategic objectives. This procurement is for a single service management capability, developing a Strategic and Central Bureau Platform (SCBP) as part of the Home Office Biometric (HOB) Programme. The Contracting Authority intends to procure a single service management capability for the IABS and IDENT1 systems, developing a Strategic and Central Bureau Platform (SCBP) as part of the Home Office Biometric (HOB) Programme. The procurement will transition service management of the IDENT1 and IABS systems to a single supplier, with some service improvements. The contract duration will be for an initial term of six (6) years with an option to extend by two (2) years and then by a further two (2) Years (i.e.10 years altogether) Estimated costs excluding VAT at 6 years are up to £198 million GBP, at 10 years up to £308 million GBP. The scope encompasses service transition of core components for the IDENT1 and IABS systems to a single supplier with some service improvements. It comprises of: - Application support and maintenance of the in scope subsystem applications and the business capabilities and system functions they deliver. - Infrastructure support services as for the in scope subsystems, including working with the existing data centre provisioning and network supply. - Security support services for the in-scope sub-systems - ITIL Service Management for the subsystems in scope as part of the wider HOB and Authority ecosystem - Development, testing and deployment of changes. These changes will be commissioned by the Authority in support of the known pipeline of work and change. Additional requirements, defined as Scenarios, which may be taken up during the term: - Data centre consolidation into two data centres through relocation away from the existing IDENT1 production Data Centres into the existing IABS Data Centres - Migration of both IDENT1 and IABS applications into a Public Cloud hosting environment - Transformation of the highly distributed physical deployment architecture for Bureau to a centralised and virtualised solution - Alignment and integration of the Service and Security Management Tooling in line with Authority strategy.