IT services: consulting, software development, Internet and support

Tender description

Scottish ministers are seeking to establish a Purchase-to-Pay (P2P) service support contract. The contract will provide service and contract management support activities including data centre infrastructure and hosting, service desk support, deployment of PECOS. Software and management of PECOS integration/reporting solutions and Datamarts. Scottish ministers are seeking to establish a Purchase-to-Pay (P2P) service support contract. The P2P service support contract will include but not be limited to the following key components and services: 1) A primary data centre and a disaster recovery centre (including support and maintenance of all applications, data, software and hardware; all system administration & operating systems; all databases; and contingency, continuity and backup recovery). The primary data centre is to be located within the Scottish Government’s data centre at Saughton House, Edinburgh; 2) Service desk. 3) Deployment of all PECOS P2P software releases (including major and minor upgrades); 4) PECOS integration and reporting solutions; 5) PECOS DataMarts. Scottish Government currently operates the P2P service through a licence agreement which provides perpetual rights to Elcom PECOS software. To enable delivery of the P2P support services required under this procurement, tenderers will be responsible for identifying and obtaining the relevant and necessary application licences.