Parking services

Tender description

Provision of a cashless parking solution allowing customers to pay electronically for parking at any on-street and off-street parking location using a mobile telephone and a debit/credit card including apps for IOS/Android/Windows, customer service desk, SMS and website. The service needs to be fully functional and accessible 24 (twenty four) hours per day, 7 (seven) days per week. The tender includes the supplier providing marketing/advertising and stickers at all pay and display machines. The London Borough of Tower Hamlets is seeking a suitably skilled and experienced provider of a cashless parking solution. The council is offering a 5 year contract (with the option to extend by a further 2 years). Full details of the scope of the service are set out in the specification in the tender pack.