Unified Communications and Paging Solution

Tender description

Papworth Hospital will be moving to new premises in June 2018 and needs a replacement telephony service and implementation that will enable the following:  Unified Communications across PC, tablet and mobile end points in any location  Voicemail to email notification and message delivery  Temporary Links to old Papworth via WAN (SIP)  Permanent link to Cambridge University Hospital (CUH) via fibre and SIP/DPNSS  New number plan  Resilient, dual data centre solution between NPH and CUH  Resilient, transparent connectivity with Justinian House, the administration unit.  Provide functionality that moves with the user - accessible via a laptop, desktop, tablet or smart phone;  Call logging  Call recording  Connectivity with paging systems (SIP)  Option to provide a paging system, with a back up antenna, linked to the telephony system via SIP A Distributed Antenna System (DAS) will be installed allowing mobile communications to operate throughout the new property (via direct links to Mobile Network Operators), including 4G which will provide back up to PSTN services and internal UC functions. This will also be vital to providing additional information to crash and PPCI teams. The two paging transmitters will be linked to the CUH base Station Hotel (BSH) which also forms part of this tender as an option. DAS will be the primary paging antenna system, but there will also be a high output power back up aerial and transmitter to cover NPH in the case of DAS failure, possibly located on the roof of CUH. Papworth Hospital is looking to engage with and appoint a single supplier for the purpose of carrying out the design, implementation, training and project management for the implementation of the new systems. It is understood that the paging solution may require the Supplier to engage with a partner/sub contractor and details of this arrangement must be provided. Please also note that suppliers will need to work with existing providers to Papworth Hospital.