Repair and maintenance services of building installations

Tender description

This framework has been awarded. 2 Lot multi-supplier framework for Gas heating system servicing, maintenance, repair and selected replacement and associated services. Lot 1 is for NDH to direct award to the 1st placed company for its specific requirements for the service to c. 2 400 properties. Lot 2 is a multi-supplier framework that Advantage SW Members (current and future) can access should they wish. The main elements of the service are Safety Checks; Periodic Servicing and Inspections; Routine Maintenance; Diagnosis of faults; Responsive Maintenance; Call Handling; Out of Hours Call Handling; Out of Hours; Emergency Work; Void Property Works; Major Works (excluding planned programmes); Technical Inspections; Mutual Exchange Gas Tests. This framework has been awarded. Services to c. 2 400 properties. Direct award to the company in first place. Whilst the framework will be operational for 4 years, NDH's contract duration will be maximum 9 years (3 year initial term followed by extension options). Members have existing arrangements in place for this service (delivered in-house or contracted out) and will have the opportunity to use this framework during its duration.