Enterprise resource planning software package

Tender description

The Council wishes to procure a Cloud based (Software as a Service) product to migrate from separate finance / procurement and HR / Payroll systems to a single Cloud ERP service. Walsall Council is committed to delivering all of its corporate services Digital by Default, in line with its ICT Strategy. This will mean IT systems across HR, Payroll, Procurement and Financial services meet the needs of our residents and businesses. Providing the capability to transact with the council 24 x 7 to book, pay or report through web browser technology (any time, any place, anywhere), removing the reliance on paper, excel spreadsheets and other off line systems. The Council also recognises that its greatest asset is its staff as defined in its Corporate Workforce Strategy 2017-20. Through the delivery of its key actions as defined in the strategy systems/processes will need to be streamlined and aligned to delivering outcomes that realises the council priorities and values rather than the process itself. Such systems and processes to be digital by solution and self service where possible. The Council is contracting for a Cloud ERP which will be provided as Software as a Service (SaaS). That will: — provide all the functionality needed by local authority corporate services, — be updated in line with changes to legal requirements and emerging best practice, — provide modern, robust system interfaces, — provide modern, user-friendly, intuitive user interfaces across all modern computing devices (computers, laptops, tablets, Smartphone’s), — be readily adaptable to meet changes to the business model, e.g. removing or adding contracted services, — have a pricing model which remains cost efficient as the business model and volumes are flexed.