Information technology services

Tender description

The University is seeking to establish an efficient, stable, scalable and flexible EUC environment. This will include the implementation of Windows 10, Office 365 (exchange / home drives) and virtualisation. The University is also seeking to modernise and rationalise the End User Computing services to increase efficiency and reduce operating costs. Range: between 18 000 000 and 41 000 000 GBP. The procurement of End User Computing Services is part of the wider IT Modernisation Programme, which covers a wider range of IT and Business Transformation Services. This Programme, and the End User Computing Services procurement, are expected to deliver the following business outcomes: — reduced complexity in our service delivery, — greater agility and versatility in the delivery of services to the University’s Staff and Students, — rapid scalability of service delivery to support the University expanding into new markets, — reduced time to market in bringing new services to the University, — higher levels of innovation in the services we deliver and how we deliver them, — migrate from being the developer of systems to being the orchestrator of services, — ensuring that we not only obtain value for money from our IT Services, but are also able to readily evidence this, — greater use of utility or consumption based pricing models, where practicable, — the ability to provide greater pricing transparency to our internal teams within the University, — greater use of IT industry standard services at various IT industry standard Service Levels.