UK SBS PS17229 High-Quality Consumer Complaints Data

Tender description

The final date and time for the submission of bids is 17/11/2017 at 14:00 The requirement is for high quality consumer complaints data (as defined in the 'Requirements' section below) for use by consumer protection organisations. The development of the digital infrastructure required to deliver this data is an essential prerequisite, but is ultimately ancillary to the supply of high quality data. To ensure compatibility with the internal systems of the data owners, the contractor must deliver both the high quality data and all necessary data infrastructure. Note : Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control . All tender information MUST be submitted through the CCS eSourcing Portal. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the RFx attachments tab within the Emptoris System. This contract will be awarded based on the evaluation criteria set out in the ITQ document. How to Apply As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS will be using the CCS eSourcing Suite for this procurement. To register on the CCS eSourcing portal please follow the details contained within the Additional Information section of this notice. If you are already registered on the CCS eSourcing portal and wish to register your interest in this opportunity please email; expressionofinterest@crowncommercial.gov.uk Your email must clearly state: • the name and reference for the procurement you wish to register for; • the name of the registered Bidder; • the name and contact details for the registered individual sending the email.