Lift-maintenance services

Tender description

Clarion Housing procurement for the Servicing and Maintenance of Passenger lifts, communal installations, stair lifts and other lifting and disabled access equipment. This procurement covers lifts and Disabled Access Equipment within the Ex-Circle Stock only, providing scheduled maintenance, replacement components and repairs up to the value of 300 GBP (excluding VAT.) Clarion Housing is seeking to award the contract to a supplier for the goods and/or services. The Service relates to the following: Passenger lifts, Stairlifts and other lifting equipment: The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract. The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside normal working hours every day of the year. The emergency service must be provided 365 days per year (366 days in a leap year). Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary. Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing's management system, Promaster 4. They must also demonstrate that they are procuring materials effectively and efficiently. We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs. The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal. The servicing and maintenance of passenger and stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period. The Service relates to the following: Passenger lifts, Stairlifts and other lifting equipment: The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract. The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside normal working hours every day of the year. The emergency service must be provided 365 days per year (366 days in a leap year). Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary. Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing's management system, Promaster 4. They must also demonstrate that they are procuring materials effectively and efficiently. We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs. The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal. The servicing and maintenance of passenger and stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period. The Service relates to the following: Passenger lifts, Stairlifts and other lifting equipment: The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract. The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside normal working hours every day of the year. The emergency service must be provided 365 days per year (366 days in a leap year). Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary. Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing's management system, Promaster 4. They must also demonstrate that they are procuring materials effectively and efficiently. We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs. The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal. The servicing and maintenance of passenger and stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period.