Army Headquarters IAS - TDO Operating Systems Tech Consultant (ARMYHQ2/00160)

Tender description

Who Speclialist Work With The Specialist Company will be required to work with the Authority and other Suppliers to ensure coherent delivery of the services. The Specialist Company must have the necessary office facilities to support their own off-site working. It is anticipated that the Specialist Company will agree with the Authority to spend varying degrees of time located at the Authority’s site for face-to-face meetings and to carry out work of a security sensitive nature. What Specialists Work On 1. Produce and review relevant technical documentation to support the Infrastructure, application platforms and services. 2. Provide dedicated support to troubleshoot problems with Infrastructure and Platforms across all IAS owned and managed hosting environments with a primary focus on the JSF. 3. Ensure that all Infrastructure Platforms and services are delivered and align to the policies and standards that have been defined for the system. 4. Implement solutions and provide technical expertise for new, and enhancements to existing, Infrastructure and application services, based on the prioritised business requirements. 5. Provide technical support for all designed and hosted applications and services. Where the Work Takes Place The place of delivery of the contract shall be at such location as agreed between the Specialist Company and the Authority. Early Market Engagement N/A Working Arrangements The Specialist company shall use its own initiative as to the manner in which services are to be delivered; for the avoidance of doubt, the Specialist Company shall not be supervised, directed or controlled regarding how the services are delivered. The Specialist Company shall use its own equipment where security requirements permit. The Specialist Company is expected to provide the services on such hours/days as required to meet any deadlines, as agreed between the Specialist Company and the Authority. The Specialist Company shall provide the necessary resources to support the Services which shall include one or more specialists. Work Location The place of delivery of the contract shall be at such location as agreed between the Specialist Company and the Authority. Security Clearance Security Clearance (SC) required for the duration of the role. Incumbents are to follow both the letter and spirit of Army Headquarters security regulations. Current SC preferred, however IAS would consider interim BPSS sponsorship for the right individual, remaining the intermediary’s responsibility to put the candidate through SC vetting process. Additional T&Cs These MOD DEFCONs form part of this Call Off Contract: 5J (Edn 18/11/16) Unique Identifiers 76 (Edn 12/06) Contractors on site 129J (Edn 18/11/16) Electronic business Delivery Form 516 (Edn 04/12) Equality 520 (Edn 18/11/16) Corrupt gifts and payments of commission 522 (Edn 18/11/16) Payment and Recovery of Sums Due 531 (Edn 11/14) Disclosure of Information 534 (Edn 18/11/16) Subcontracting and Prompt Payment 566 (Edn 07/14) Change of control contractor 642 (Edn 06/14) Progress meetings The following DEFFORMS will be used: 111 Appendix - Addresses And Other Information 10 Acceptance Of Offer Of Contract Skills & Experience Demonstrated high level technical competence in following infrastructure software technologies: Client and server operating systems including Microsoft Server (2008-2012), UNIX and Linux (esp. Redhat/Centos) variants. Microsoft infrastructure technologies to include Active Directory, Group Policy and DNS. Database management systems and application servers with a particular predominance of MSSQL (including Availability Groups), MySQL and Oracle based technologies. Open source technology including, web servers (e.g. Apache), Java deployment (e.g. Tomcat and Glassfish), PHP and scripting languages e.g. Perl and shell. Identity Management technologies to include SAML, LDAP, Shibboleth and Microsoft Active Directory/ADFS and their integration across disparate vendor products. BIND DNS infrastructure. Internet facing email solutions (ideally Icewarp). Security products, e.g. IDS/IPS, file and channel encryption technologies, enterprise Antivirus products. Virtualisation, primarily VMware. SANs, servers, racks, media libraries, storage, virtualisation and backup. Networks - LAN, WAN, routing, network switching and carrier technologies. F5 Load balancers (LTM and APM), Cisco ASA and Juniper firewalls. SafeNet/Gemalto HSM’s with particular focus on TDE for MSSQL/MySQL/ORACLE RDBMS systems. HP ProLiant and Dell PowerEdge hardware. Good technical authoring skills and experience of defining and documenting technical procedures. Broad knowledge of external IT developments and emerging best practice, including strategy, architecture and planning. Nice to Haves Previous experience of working within a secure Defence Environment. Previous knowledge and understanding of working within a DevOps/Agile environment. Working knowledge of ITIL v3. Working knowledge of wider defence systems and services. Experience of working with Large 3rd party hosting providers, specifically Rackspace. Experience of delivering and supporting Microsoft SharePoint hosting Platforms. Experience of delivering and supporting Enterprise Collaboration tools (ideally Jive). Experience of migrating services to Cloud based provides esp. Azure and providing ongoing support for migrated services. Knowledge of HP ArcSight. Demonstrated understanding and exposure to PRINCE2 managed projects and PRINCE2 documentation and processes. No. of Specialists to Evaluate 5 Cultural Fit Criteria Work as a team within our organisation and other suppliers. Transparent & collaborative when making decisions. Has a no-blame culture and encourages people to learn from their mistakes. Previous experience of working within a Defence environment No commercial allegiance to any technology vendor Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers No questions have been answered yet Budget range there is no minimum or maximum day rate. the level of specialist(s) supplied by specialist company should meet the requirement set out in the advert.