Trainee Information System (TIS) Core Services delivery

Tender description

Why the Work is Being Done HEE’s primary role is to manage the training and development of NHS clinical workforce trainees which includes dentists, doctors, healthcare scientists and pharmacy learners HEE is developing a replacement of its existing legacy systems under a programme called TIS. Problem to Be Solved Improved data reliability/availability, vfm and convergence of business process harmonisation, a reduced number of IS systems. Specifically through the Delivery of Alpha and Beta phases of the TIS Core services, which will include: Microservices and complementing User Interfaces for Core entities including People, Programmes, Posts and Placements Security model to support appropriate granular access to these entities Integrations with HEE systems for HR/Recruitment. Data migration from existing systems. As a service under the GDS definition it is also important to HEE that the permanent team develops the knowledge/capability to support and extend TIS Core services through active collaboration during delivery. Who Are the Users The end users of the system will be HEE core staff – administrators, clinical and academic – and clinicians in training Early Market Engagement Work Already Done The Solution Architecture, Cloud Hosting, DevOps, User Centred Design and Agile processes elements of the wider TIS eco-system have been established and proven through the delivery of an initial selection of TIS Services into Live with a limited internal user base. The current activities include scaling out the existing Live services, Discovery and Alpha activities on new services and transitioning the model to permanent HEE team members. Discovery for the Core Services is nearing completion including an object model, interface definitions and underlying data structures. Existing Team TIS have an existing Delivery team including Service Managers, Product Owners, Delivery Manager, Technical Architects, Lead Dev, Service Designer and User Researcher/BA. We expect the successful bidder to collaborate with the HEE team on designing the proposed service, sharing knowledge and building internal capabilities. The existing team will be based at HEE – Stewart House, Russell Square, WC1N 5DN. Current Phase Beta Work Location To be proposed by the supplier Working Arrangments The supplier should propose their preferred working arrangements to deliver the outcome. The TIS Programme is using Agile practices including fortnightly sprints and daily standups. The existing delivery team will be based at HEE – Stewart House, Russell Square, WC1N 5DN. End user are based across England in HEE Regional Offices. Security Clearance Additional T&Cs Skills & Experience Demonstrable experience of projects that include blended, multi-discipline, multi-vendor team environments focused on meeting user needs using agile methodologies and delivering digital improvement outcomes. Demonstrable experience of projects that have successfully delivered high transaction digital services to national organisations in complex and highly regulated environments. Demonstrable experience of projects with successful User Research, User Experience, and Content Design to deliver ongoing user needs throughout a product lifecycle. Demonstrable experience of projects with successful software development using open-source Full-Stack products – front-end coding (AngularJS, JavaScript, Bootstrap) and back-end coding (Java 8, Spring Boot), using BDD and TDD. Demonstrable experience of projects that have successfully implemented integration technology (API's, protocols, open standards and open source), particularly developing and maintaining microservice architectures. Demonstrable experience of projects with successful agile testing strategies and automation and in specific testing tools and methodology (Cucumber, JUnit, Mockito, JMeter). Demonstrable experience of projects with successful utilisation of cloud vendor technologies and tools (e.g Azure) Demonstrable experience of practices that enable safe, sustainable releases into live production, mitigating risk to existing operations Demonstrable experience of projects with successful transition of in-progress/working/live services to a client’s user and delivery teams, e.g. developing capability and capacity in addition to providing knowledge transfer. Nice to Haves Demonstrable experience of projects for three or more digital by default government services with high transaction volumes (100k p/a) and meeting digital by default service standard criteria. Demonstrable experience of projects with rapid and effective deployments of a multi-discipline team able to fulfil the required outcomes No. of Suppliers to Evaluate 4 Proposal Criteria Overall Solution and Approach - High Level Delivery Plan, Approach and Method, Timescales, Risks and Dependencies and Quality Proposed team structure (including roles and example CVs of typical resources) Approach to collaborating with HEE and knowledge and capability transfer into HEE permanent teams Value for Money - how the proposal will optimise costs and generate savings Cultural Fit Criteria Demonstrable experience of projects with high levels of daily collaboration with client teams for Digital Service delivery including both knowledge and capability transfer to the purchaser’s teams Demonstrable experience and understanding of the NHS mission and Aims Payment Approach Capped time and materials Assessment Method Written proposal Case study Reference Presentation Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers Budget range