Market Access Discovery Team

Tender description

Why the Work is Being Done Market Access barriers cost businesses money, can damage trading relationships and lead to formal disputes. The market access team does not have a comprehensive view of all the barriers to trade and how these can be reported. The European Commission currently co-ordinates Member States’ approaches to addressing market access barriers. As the UK leaves the EU, the UK government will assume these responsibilities. As such, DIT needs to assess the feasibility of a digital service allowing market access barriers to be reported and a caseworking system for the team managing and triaging these. Problem to Be Solved The department does not know how feasible certain digital services will be as regards market access and the reusability of DIT design patterns and communications services. Who Are the Users We will have both internal and external users. The external users include businesses, trade associations, and colleagues across HMG who will need to be able to input market access issues. The second group will be the officials in the Trade Disputes and Market Access team, and they will need to use the system to identify what course of action to take given certain inputs pertaining to barriers to market access. Early Market Engagement Work Already Done Existing Team The team will function independently, but will need to pro-actively engage with several different policy and digital teams, including LITE and the Trade Disputes and Market Access team. Current Phase Not started Work Location This work will be split between offices in 1 Victoria Street, London, SW1H 0ET and 3 Whitehall Place, London, SW1A 2AW Working Arrangments Monday to Friday onsite (Offices in Westminster). A professional working day, hours and working pattern as needed to deliver the service in an efficient way. Mainly based from our office in Westminster, London. Furthermore, as most of the stakeholders are based in these offices and stakeholder engagement is so crucial to the success of the Discovery, it is even more important that this work is undertaken onsite. Security Clearance Baseline clearance (BPSS) with the signing of a non-disclosure agreement (NDA). Additional T&Cs Skills & Experience Have experience of and be comfortable with delivering to fixed deadlines Have experience delivering professional business analysts, user researchers, designers, delivery managers and technical architects Have extensive experience of working within an agile methodology while retaining the ability to recognise and work with waterfall governance structures. Demonstrate prior experience of enabling business transformation and working closely with subject matter experts to achieve this. Nice to Haves Demonstrate prior experience working with government Demonstrate experience working with new organisations, in a working environment and subject area that is fresh. No. of Suppliers to Evaluate 3 Proposal Criteria Team structure - provisionally we are looking for a team with a delivery manager, a user researcher, a technical architect and a service designer – this is flexible, however This work must be completed and outcomes delivered by the end of March – there is no flexibility on the timeframe Team should use agile working practices – we will provide a product owner from the relevant team. Cultural Fit Criteria Be focussed enough to stick to the task at hand and not be side-tracked in a vast and quick-moving field Be committed and hard-working, to deliver under time pressures Be enthused by the prospect of working at the frontline in such an exciting and dynamic area Be committed to the best possible outcome for the United Kingdom following its departure from the European Union Payment Approach Fixed price Assessment Method Written proposal Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range we are aiming at no more than £50,000 for the totality of the discovery, but are open to proposals from suppliers who may feel that extra resources are justifiable given the scope of the task.