Software support services

Tender description

The income management and payments system enables the Council to take payment for most council services through a variety of payment channels including the web site, Intranet, automated telephone, and cash office. External payment files are also processed by the system. Directive 2014/24/EU of the European Parliament and of the Council. Article 32 — Negotiated procedure without prior publication (b) for additional deliveries by the original supplier which are intended either as a partial replacement of supplies or installations or as the extension of existing supplies or installations where a change of supplier would oblige the contracting authority to acquire supplies having different technical characteristics which would result in incompatibility or disproportionate technical difficulties in operation and maintenance; the duration of such contracts as well as that of recurrent contracts shall not, as a general rule, exceed 3 years;