Supply goods, install/implement, maintain, and support a Rosters and Duty Management System for An Garda Síochána, the National Police Service of the Republic of Ireland

Tender description

This public procurement competition relates to the selection of a Contractor to supply goods, install/implement, maintain, and support a Rosters and Duty Management System for An Garda Síochána, the National Police Service of the Republic of Ireland and provide other relevant services such as development of training materials, project management and change management support for the implementation of the project. The Rosters model currently in operation at An Garda Síochána is on pilot and under review. It is expected to be revised and updated in the near future due to the Public Service Stability Agreement 2013-2016 (Haddington Road Agreement). The requirements defined here are written based on the current Rosters operating model. Therefore, the Contracting Authority reserves the right to alter the said requirements accordingly. As changes to the rosters may result from the above review, it is expected one of the first tasks for the successful applicant is to perform a detailed requirements clarification phase so that the requirements can be validated. The requirements of the Roster and Duty Management System are described in this section as: - Functional Requirements - Performance Requirements - Technical Architecture Requirements - Hardware and System Software Requirements - Security and Access Control Requirements - Integration Capability Requirements - Development and Implementation Requirements - Communications - Training Requirements - Service Requirements Tenderers must address each of the issues and requirements in this Appendix 1 and submit a detailed description of their proposed solution which demonstrates how they will be met. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of Tender requirements is not sufficient in this regard.