MP Portal

Tender description

Summary of the work Provide scrum master and dev/test team to produce a secure .NET portal on MS Azure that supports MPs and their staff in their day-to-day execution of constituency operations and provides access to an ERP system that manages staffing and budgets as required in the delivery of their parliamentary duties. Expected Contract Length 6 months initial term with review at 3 months Latest start date 28/02/2017 Budget Range £200,000 - £265,000 Why the Work is Being Done IPSA are currently designing an implementation of an ERP system. Not all of the services that we provide to our internal and external stakeholders can be delivered by the ERP system and so we intend to develop an MP Portal to encompass the ERP system plus the additional services that we provide. The initial scope of the MP Portal will be delivered in two stages; stage 1 (MVP) to be delivered on 02/06/2017, stage 2 to be delivered on 28/07/2017. Problem to Be Solved MPs, MPs staff members and IPSA staff cannot access additional services not included in the ERP system. Who Are the Users As an MP, I must be able to view my Business Costs and Expenses data which IPSA intends to publish in its next publication cycle. As an MP connecting over the internet, I should only have to enter my credentials once to access IPSA’s MP Portal and link through to their ERP system with my federated identity when connecting from Parliamentary systems. As an MP, I must be able to create Job Descriptions and Contracts to support my recruitment needs. As a new starter for an MP I must be able to complete and submit an IPSA New Starter form. Early Market Engagement IPSA have not carried out any early market engagement. Work Already Done Completed discovery phase Existing Team The supplier will need to successfully collaborate with a small, in-house team including Programme Delivery Lead, Product Owner and a Business Analyst. Minimal agile delivery experience exists. Where integration with other IPSA and Parliamentary systems is required, the supplier may need to work closely with other parties, via the in-house team. Current Phase Alpha Skills & Experience • Have demonstrable experience of successfully configuring and managing secure cloud-based hosting environments for public sector digital services scaling as required to serve up to 1,000 concurrent users • Have demonstrable experience of successfully integrating systems via APIs including on-premise and other cloud-based services • Have demonstrable experience of successfully delivering digital solutions that collect and manage personal and/or sensitive information with appropriate controls and protection • Have demonstrable experience of successfully developing and delivering digital solutions which are able to dynamically generate PDF documentation based on static templates and form-based user input • Have demonstrable experience of successfully working with other suppliers or third parties in the delivery of public sector digital services • Have demonstrable experience of integrating new digital solutions with existing external federated identity service • Be able to mobilise the required multi-disciplinary team to begin engaging on 27th February 2017 • Have demonstrable experience of successfully assessing Discovery Phase outputs and iteratively developing and improving them using Agile methods and practices • Have demonstrable experience of extracting data from multiple SQL Server databases and transforming for load in support of data migration activities Nice to Haves • Have demonstrable experience of delivering digital solutions that meet Level AA of the W3C WCAG 2.0 accessibility standards • Have demonstrable experience of successfully and collaboratively working with, coaching and sharing knowledge with Public Sector client teams, particularly those with limited Agile development experience Work Location Millbank, London Suppliers may also work remotely although they must be based in the UK. Working Arrangments We expect a supplier to be flexible to our needs and work with the in-house team, currently in London. This may require a mix of on-site days (days per week to be confirmed following contract award) and remote working. Travel and expense costs associated with this contract will be the responsibility of the supplier and will not be reimbursed by IPSA. Security Clearance All supplier staff working on this Digital Outcome must have at minimum CTC clearance No. of Suppliers to Evaluate 3 Proposal Criteria • Detailed approach (phases, activities, outcomes) to deliver Alpha and Beta phases by 31st August 2017 • Initial T-shirt sizing estimates for MVP features • Proposed delivery team structure, including but not limited to scrum master, development and testing roles (maximum 4 FTE) • Proposed technology components required (accepting limited scope information in this request) and integration approach for both in-house systems and Azure-hosted ERP • Proposed approach to deployment management • Detailed sprint structure that ensures proposed technical solution meets IPSA user needs and incorporates capacity to respond to feedback • Approach to ensuring ISO 27001 compliance • Identification of IPSA team roles, responsibilities and expectations to ensure a well-functioning joint delivery team • Value for money; proposed resource profile and day-rates for the delivery of Alpha, Beta and Path-to-Live phases Cultural Fit Criteria Suppliers should outline their approach to working with clients to resolve technical and business risks or issues in a way that maximises productivity and business outcomes achieved given timescales. Payment Approach Time and materials Evaluation Weighting Technical competence 45% Cultural fit 15% Price 40% Questions from Suppliers 1. Would the ERP system be the authenticating system for user identity? Active Directory will be the authenticating system, the ERP will be the authorisation system 2. Could you please explain a bit more what is meant by the phrase "encompass the ERP system"? The MP Portal will be the entry point to the ERP. It will need to be able to authorise the user from the ERP, display read-only data held within the ERP and create new or update existing records in the ERP, using SOAP and/or RESTful web services. The MP Portal will be essentially a wrapper around the ERP. 3. Is Office 365 an option to use for MP Portal? We are not ruling out any potential solutions at this stage 4. "All supplier staff working on this Digital Outcome must have at minimum CTC clearance" Do all staff need to currently hold CTC clearance, or can our staff have CTC checks performed subject to contract? Staff must be cleared by the commencement date 5. Please can you provide details of the ERP product/solution. Thanks The ERP is Unit4 Business World On, hosted on Microsoft Azure 6. Hello, Please can I ask if we are required to have CTC already? Staff must be cleared by the commencement date 7. Is the use of .Net a requirement (given the nature of the ERP and it's SOAP/REST APIs), or is any compatible technology acceptable? .Net is our preferred platform however other compatible technologies will be considered 8. Must any developed system be hosted on Azure, or could any comparable system be used? Assuming compatibility and security is assured. We have already carried out assurance activities against Azure so this would be our preference however, other comparable systems may be used subject to appropriate compatibility and security assurances. 9. 1) Please can you confirm the timelines for each of the procurement stages (submission or evidence and then proposal)? 2) Is this a re-compete to decide if to continue or replace an existing supplier? If so who is the existing supplier? 3) May we please request a copy of the next stage documentation now so that we can commence preparation of our response to this opportunity? 4) Are you looking to procure an Alpha and Beta? 5) What service assessments (if any) will the service be subject to? 6) What is the scope of their MVP and full solution? 1) After Tuesday 14th, if IPSA need to shortlist applications, suppliers may be asked to provide further evidence as to their responses. Following this we will request proposals from three shortlisted bidders who will have 5 days to respond. 2) No3) Next stage documentation will be released to shortlisted bidders4) Yes5) This will be communicated at a later stage 6) This information will be released to shortlisted bidders 10. All staff to be involved in this project are currently cleared to SC level. Can you please confirm that this level of security clearance is an acceptable equivalent to CTC clearance (in other words, staff will not require any additional security clearance to commence work on this project)? SC is an acceptable level of clearance. SC cleared staff will not require any additional security clearance.