Business transaction and personal business software package

Tender description

The Department of Health, is procuring a new Corporate Services Solution, meaning interoperable finance, P2P, payroll and HR (the Solution) by implementing a replacement for its Business Management System (BMS) by 31.3.2017 with new IT system/s which: — Is/are easy to use and understand, and focuses on user experience with self-service being a key feature; — Supports decision-makers through access to robust and timely management information; and — Enables DH to become more effective and efficient in how it manages its business. The new contract must be flexible to meet the Department's aims for the new system/s against a core set of Corporate Services functionality, allowing additional modules to be plugged in at a later stage and for continuous enhancements in digital solutions to be supported. The Supplier will be responsible for delivering the Solution (along with hosting it) as a fully managed service. The Supplier will manage the technology; its infrastructure and technical support, design and implementation of the solution including set up and configuration for each area; initial work-flow design; development of interfaces to existing systems; migration of data once prepared by the Department; development and planning of end-user training. The contract is for 5 years with the option of 1 plus 1 extension provision. The contract value quoted in the OJEU, is based on the current number of DH users which is around 2 000. However, the solution should be scalable and should have potential to be extended across other parts of UK Central Government up to a maximum of 10 000 users. The Minimum Viable Product is: Interoperable functionality across HR, Finance and P2P. Implementation services. Managed off premise service, both hosting and service management.