Two Technical Solutions Architects Specialists required to support a range of front office projects

Tender description

Summary of the work Specialist roles required to support a range of front office projects for the Council’s digital transformation programme (front office). Specialist role Technical Architect Expected Contract Length 6 months - 30 June 2018 Latest start date Monday 1 January 2018 Maximum Day Rate £800 per day Who Speclialist Work With UX and CMS upgrade: Programme manager, Project Manager, Online Comms Manager and Developers. Regulatory Enforcement Procurement: Project Manager, Service leads and prospective suppliers. What Specialists Work On The successful supplier will: • Discover and set out an implementation plan for the Phase 1 roll-out to Mar-18 • Implement out of the box and basic configurations of Dynamics 365 for case management • Design and build interface for staff to minimize handling times • Design and build a staging environment for core data integration from key line of business applications • Design and build a secure, transactional customer portal, integrated with CRM and the staging environment Skills & Experience • Experience of delivering enterprise scale digital service transformation within a large Local Government organisation. • Experience of service review of key corporate services, including legal services, to support digitisation and new system implementation • Experience of procuring, mobilising and managing technology and digital suppliers to ensure successful delivery of new platforms, systems and capabilities • Regulatory Services experience and knowledge across all Council service areas and exposure to the various technical delivery and case management systems • Proven experience of Housing Services, both the strategic and landlord delivery functions, and the various technical delivery platforms and approaches within the sector. • Experience of delivering user experience research and website CMS re-platforming projects, and how they link to customer account portals and CRM solutions. Nice to Haves • Experience of migrating legacy website CMS platforms to the Microsoft Sitecore Content Management System. • Knowledge of Microsoft Dynamics CRM systems from a technical architect, upgrade and deployment perspective. Work Location London Borough of Lewisham, Laurence House, 1 Catford Road, London SE6 4RU Working Arrangments Fixed price work packages up to 100 days per Technical Architect No. of Specialists to Evaluate 3 Cultural Fit Criteria • Working within a programme and project delivery culture • Delivery to timescales in a planned and managed manner • Co-working with internal resources with our organisation and other suppliers • Shares knowledge and experience with other team members to build capacity Evaluation Weighting Technical competence 30% Cultural fit 10% Price 60% Questions from Suppliers 1. Please advise re IR35 status? Outside IR35 2. Are you envisaging both Solution Architects working onsite 5 days per week? Would you be open to part time arrangements (e.g. 2 / 3 days per week per resource). Yes, would be open to flexible arrangements. 2/3 days per week would be feasible. 3. This is on the DOS framework as a 'specialist', however you are advertising for 2 x Technical Solutions Architects, therefore this should be advertised as an Outcome in order to discuss 2 positions. Can you please confirm if this is one position or two? Two positions. 2 x Technical Solutions Architects. 4. Are any type of clearances (i.e. SC, DV, CTC) needed for this role. please confirm? None required 5. Will you sponsor the clearance if needed? N/A 6. What is the lead time for feedback once the application is submitted? 3 weeks 7. Any chances of change in start date as the latest date mentioned is Monday 1 January 2018? No 8. What are the other expenses which will be paid? None 9. Any specific format (pdf,doc) in which CVs to be sent later? PDF 10. Is occasional remote working allowed? Yes 11. Is there any travel involved in this role and will the travel expenses be paid? Minimal travel. No travel expenses will be paid. 12. Is the rate inclusive or exclusive of VAT? Inclusive 13. Would you consider work permit holders (e.g. Tier 2 General Visa) and EU passport holders for this role? Possibly - would depend upon visa conditions. EU fine.