Expired contract

Passenger Satisfaction Research: Rolling Online User Satisfaction Research

Details

Supplier(s)
CFS Europe Ltd
Value
GBP 21,750
Duration
1 year
Topic
Survey services
Published
15 November 2017

Tender description

Rolling Online User Survey to be carried out on an ongoing basis to track topline satisfaction by mode: This is a short survey covering key measures of satisfaction for bus, tram and train (example for bus, same applies for tram and train) providing satisfaction with: o Local bus service overall o The length of journey (time on bus) o Value for money for the local bus services o Punctuality of the bus service

Timeline

  1. Completed: Award date3 October 2017
  2. Completed: Award published15 November 2017
    Current notice
  3. Completed: Contract expiry date31 October 2018

About the buyer

South Yorkshire Passenger Transport Executive is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311000 · Survey services
  • 79342311 · Customer satisfaction survey

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