IT services: consulting, software development, Internet and support

Tender description

Crown Commercial Service (the Contracting Authority) has put in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities. The Framework Lot structure is as below: Lot 1 Technology Strategy and Services Design, Lot 2 Transition and Transformation, Lot 3 Operational Services. a End User Services, b Operational Management, c Technical Management, d Application and Data Management. Lot 4a Programmes and Large Projects: Official Security Level. Lot 4b Programmes and Large Projects: above Official Security Level (Secret and Top Secret). The design technology strategies, from new or modified /enhancement of the current strategy. Key attributes: Capability Analysis, Enterprise Architecture, Technology Gap Assessments, Business Models, Architectures, Road-mapping and IT Financial, and / or Service Design. The identification and design of technology services including resources, processes and assets to meet customer and/or end user service needs. This includes auditing current service provision, continuous service improvement and developing new services. Transition and transformation services which support the implementation of new services, service providers, architectures or processes in line with the customer specifications and/or services strategy. The services, processes and tools needed to manage the provisioning, capacity, performance, security and availability of the technology environment. Delivery of this service should be within at least one of the following service groups: 3a: End User Services, 3b: Operation Management, 3c: Technical Management, 3d: Application and Data Management. For services at the Official Security Level (and below where applicable). Bidders who qualify for all of Lots 1, 2 and 3 (a, b, c and d will) be eligible for a place on Lot 4a. For services at above Official Security Level (Secret and Top Secret). Bidders who qualify for Lot 4a (by qualifying for all of Lots 1, 2 and 3 (a, b, c and d) and fully complete and pass the additional security requirements, will be eligible for a place on Lot 4b and the opportunity to deliver programmes and/or project requirements at the Government's Secret Security Level.