Care and Support at Home

Tender description

The Care and Support at Home Framework is a joint procurement between Bournemouth Borough Council, the Borough of Poole and the CCG (Clinical Commissioning Group) known in this document as (\"the Commissioner\"). Bournemouth Borough Council is leading the Procurement. A Framework Agreement is an agreement that sets out the terms under which individual contracts (call offs) are let during the contract period. Care and Support at Home (known as domiciliary care and community home care) is a key option for people across Bournemouth and Poole, to help them to maintain independence and live at home for longer. This service aims to support vulnerable Service Users aged 18 years and above, to maintain their well-being and maximise their independence through the provision of high quality responsive care and support services to meet the outcomes identified in the Care and Support Plan/Health Outcome Plan, whether they are in receipt of either individual, or council managed budgets, or those receiving NHS Continuing Healthcare across Bournemouth and Poole. The Care and Support at Home service will be delivered between the hours of 6am to 11pm 365 days per year (24 hours for CHC) and is for all Service Users including older people, people with mental health conditions, people with physical disability including sensory loss or impairment, individuals with dementia, people in need of carers home based support or night care (waking and sleep in nights), live in care, end of life care, people leaving hospital and those living in extra care in Bournemouth. The Service does not include provision of support for people with a requirement for specialist Learning Disability care, except on occasions where the required support is not considered specialist in nature. It is a holistic service which aims to maximise integrated partnerships between available community resources and the Provider so as to help each Service User achieve the outcomes that matter to them in their life Tender documents can be accessed via www.supplyingthesouthwest.org.uk