Information technology services

Tender description

Salix Homes is moving to a new phase in its use of technology to drive business improvements and now seeks to engage with a single supplier to supply and support its IT infrastructure requirements. This will enable the business to become technically agile and use the best of breed from today's IT technologies to support both its staff and its customers. Salix is adopting a ‘Cloud First’ strategy and this will see most applications delivered through SaaS clouds in the medium to longer term. In the interim, Salix will require infrastructure (storage and server capacity and associated backup and disaster recovery services) to host its non-SaaS applications, which will include Finance, Asset Management and Dynamics CRM. Salix does not have a data centre or server room and therefore all equipment will be hosted in enterprise-quality data centres by the successful Bidder. Salix Homes is moving to a new phase in its use of technology to drive business improvements and now seeks to engage with a single supplier to supply and support its IT infrastructure requirements. This will enable the business to become technically agile and use the best of breed from today's IT technologies to support both its staff and its customers. Salix is adopting a ‘Cloud First’ strategy and this will see most applications delivered through SaaS clouds in the medium to longer term. In the interim, Salix will require infrastructure (storage and server capacity and associated backup and disaster recovery services) to host its non-SaaS applications, which will include Finance, Asset Management and Dynamics CRM. Salix does not have a data centre or server room and therefore all equipment will be hosted in enterprise-quality data centres by the successful Bidder. Additionally, the following services will be required: —Wide Area Network to connect Salix premises throughout Salford, provide Internet breakout and connectivity to cloud services, e.g. Microsoft data centres; —Wireless LAN solution for several of Salix's offices to provide guest and corporate access; —End-user device provisioning (e.g. thin client) services and device management services; —Implementation including transfer of services from Salford Council's data centre, implementation of new Active Directory, implementation of new IP addressing scheme and implementation of Office 365; and —Ongoing support of the above for the contract term.