Recreational, cultural and sporting services

Tender description

Operating a successful business at M Shed and BMAG will require a close and productive working relationship with the Bristol Culture Service. The cafés are an integral part of the museum visit and we want visitors to have an enjoyable, value for money experience. Events and functions are important areas of business and offer significant income and growth potential. The Contractor will need to work with Bristol Culture staff to understand and work within the conditions required for care of museum objects and the fabric of historic buildings. The Concessions will carry Bristol Culture branding. Customers and visitors will not differentiate between the museum offer and the Contractor's offer. The Contractor and Bristol Culture must therefore provide a seamless operation in the view of customers and visitors. The Contractor must be able to meet the Council's quality standards in all operations.