HCON01414 Bloomreach Digital Experience Platform for NHS Digital

Tender description

Why the Work is Being Done The existing CMS that NHS Digital serves the www.digital.nhs.uk website has reached the end of its contracted lifecycle. The license to use the legacy CMS expires in March 2018. NHS Digital is responding to an audit of our products and services. We know that we must make it simpler and easier for our customers to access the information, services and data that they require. For this reason we wish to utilise a platform that can assist us in the curation and orchestration of user experiences across our organisational silos. Problem to Be Solved Web delivery: Delivery of a new NHS Digital website on the chosen platform including: - Front and back end build - Testing - Perpetual licence to chosen platform Data export: Export of all data, metadata, content, media in JSON format (where applicable) from the two existing NHS Digital websites (both on versions of GOSS iCM): - Digital.nhs.uk - Content.digital.nhs.uk Data import: - The import of identified data from the JSON data in to the new website instance - The creation of navigation architecture as in the existing website Who Are the Users As NHS Digital website Service Manager, I need to replatform NHS Digital website to a new CMS to ensure service continuity for all internal and external users, stakeholders and commissioners As NHS Digital website Product Owner I need to ensure that training is provided on CMS so internal users can contribute content to the website As NHS Digital Solutions Architect I need to have put in place an architecural footprint that allows services and content to be integrated into the CMS / DXP so that the website becomes a portal for our users to access the services they need. Early Market Engagement Work Already Done Existing Team The NHS Digital Website team are responsible for the digital presence. We are Product Owners, Content Authors, UX Architect, IA Architect, Visual Designer and a Service Head. For this work you will be working with the website team and will have access to subject matter experts from accross our portfolio of work. You will also have access to the teams in connected projects and the third party suppliers engaged in the connected projects. Current Phase Alpha Work Location 1 Trevelyan Square, Boar Lane, Leeds, LS1 6AE Own office space / home working Working Arrangments Onsite and offsite as needed, based on the approach that the vendor selected promotes. We imgine that you will need to spend 50% of time allocated on site learning about our challenges, this is best completed at our Leeds, London and Southampton office bases. Security Clearance Additional T&Cs Skills & Experience Have experience of deploying the Hippo / Bloomreach Java-based CMS for client projects, being able to show successful delivery [100 points] Be able to stand up multi-functional agile teams to deliver the project, including full-stack (front and back end) development in Java [100 points] Nice to Haves Faciliates for NHS Digital staff to work on supplier site in Leeds, Manchester or London [20 points] No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution [25 points] Approach and methodology [25 points] How the approach or solution meets our project goals [50 points] Estimated timeframes for the work [50 points] Team structure [50 points] Value for money (VFM) [50 points] Cultural Fit Criteria Be transparent and collaborative when making decisions [10 points] Experience of successful collaborative working as part of a multi supplier delivery team sharing knowledge within the team [50 points] Take responsibility for their work [25 points] Can work with clients with low technical expertise [10 points] Able to challenge the status quo and use persuasion skills to achieve business buy-in [50 points] Bring agile mindset and principles into a developing organisation [10 points] Have a no-blame culture and encourage people to learn from their mistakes [25 points] Payment Approach Fixed price Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers Budget range maximum budget of £250,000 for the bloomreach experience module, perpetual bloomreach experience license and access to bloomreach training. maximum budget of £400,000 for the migration from the existing cms system in to bloomreach.