Awarded contract

Support Laois and Offaly ETB IT systems at various locations

Details

Topic
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Published
2 October 2017

Tender description

To provide First Level Services - help desk and ticketing service Second Level services - on-site technical support Third level service- remote and onside infrastructure support. Responsible for managing the relationship with any third parties and overseeing the SLA's that are currently in place. Interact with third parties in order to resolve issues. These services will b required from Monday to Friday from 8am-6pm, during school terms and at other locations as directed during the whole year.

Timeline

  1. Completed: Award published2 October 2017
    Current notice

About the buyer

Laois and Offaly Education and Training Board (Offaly) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 50300000 · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
  • 50312000 · Maintenance and repair of computer equipment
  • 50312100 · Maintenance and repair of mainframe computers
  • 50312110 · Maintenance of mainframe computers
  • 50312200 · Maintenance and repair of minicomputers
  • 50312400 · Maintenance and repair of microcomputers
  • 50320000 · Repair and maintenance services of personal computers
  • 50324000 · Support services of personal computers
  • 51600000 · Installation services of computers and office equipment
  • 72500000 · Computer-related services
  • 72600000 · Computer support and consultancy services
  • 72610000 · Computer support services

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Decision makers

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