IT services: consulting, software development, Internet and support

Tender description

The Salvation Army Housing Association (saha) is seeking to appoint a single supplier to upgrade the existing saha systems to accommodate the loadings required by the newly merged organisation of Chapter 1 and saha and to provide the capacity for future requirements to deliver digital services to customers and to increase the use of electronic systems for staff. The scope will include servers and storage which will be delivered through saha's in house server room together with a backup and a disaster recovery solution to provisioned as cloud services. The solution provided will also need to build on the organisation's adoption of Citrix, both to increase the number of users who access systems through thin client technologies and the increasing processing power which is required to deliver new applications including audio and video. Saha is seeking to appoint a single supplier to upgrade the existing saha systems to accommodate the loadings required by the newly merged organisation of Chapter 1 and saha and to provide the capacity for future requirements to deliver digital services to customers and to increase the use of electronic systems for staff. The scope will include servers and storage which will be delivered through saha's in house server room together with a backup and a disaster recovery solution to provisioned as cloud services. The solution provided will also need to build on the organisation's adoption of Citrix, both to increase the number of users who access systems through thin client technologies and the increasing processing power which is required to deliver new applications including audio and video. Saha requires the successful supplier to have completed the implementation by 31.3.2018. This will be a condition of the Contract that is entered into with the successful supplier. Therefore, only those suppliers that are able to meet this timetable should apply for the Contract. It is envisaged that the Contract with the successful supplier will last for an initial period of 4 years, with three 1 yearly options to extend at Saha's discretion, giving a maximum potential term of 7 years.