Promotional services

Tender description

In order to follow-up retailers, provide better service and optimise communication, Norsk Tipping uses various forms of sales services as a supplement to Norsk Tipping employees. Norsk Tipping shall enter into a framework agreement for each of the following service areas: Service area 1: Sales services in shops — Sales services and shop activities aimed at Norsk Tipping's dealers nationwide. Service area 2: Mystery Shopping — Anonymous follow-up of retailers nationwide through the use of mystery shoppers. Service area 3: Telephone follow-up — Follow-up of product launches, campaigns and activities in the retailer network via telephone. Tenderers must have the capacity to cover the entire country for service areas 1 and 2. Tenders can be submitted for one or more of the service areas. Service area 1: Sales services in shops o Sales services and shop activities aimed at Norsk Tipping's retailers nationwide. This includes following-up shop concepts, product launches and other campaign activities. o Qualified sales personnel. Service area 2: Mystery Shopping o Anonymous follow-up of retailers nationwide through the use of mystery shoppers. Service area 3: Telephone follow-up o Follow-up of product launches, campaigns and activities in the retailer network via telephone.