Medical software package

Tender description

This procurement is to supply off-the-shelf software products and vendor support to meet the requirements of themes 1 and 2. This procurement is split into 2 parts. Part 1 is a lot based competitive procurement that will award up to 19 individual contracts for Lot Solutions. The Contracts awarded at the end of Part 1 will support the Authority in conducting Part 2 which is referred to as the Solution Evolution and Evaluation (SE&E) Phase. The duration of the SE&E phase will have a duration of 13 months. The purpose of the SE&E Phase is to determine the combination of contracts (up to 9) that may see their options exercised following approval of the CORTISONE Theme 1 and 2 Investment Approval Point Business Case. If approved, this option will cover the Live Phase of the programme which will have a duration of 36 months. This Lot Solution will provide the foundation to enable the required business outcome of an integrated Electronic Health Record. An iEHR is an organised collection of patient healthcare data stored in a digital format. This Lot Solution will deliver the underpinning Med IS architecture for CORTISONE that will allow clinicians/users to view, create, exchange and share health and healthcare information, across Defence (all DMS environments, fixed and deployed) and through a variety of secure interfaces, with various non-DMS healthcare providers (e.g. NHS (UK (‘four nation’ health services)), NATO and other allies). This will deliver the integration capability required to provide the backbone to enable interoperability, configurable user access points and information exchange across current and future interfaces. This lot will enable the business outcome of an ability to exploit all the healthcare data in records by transforming it into useful information. The Lot Solution will enable data from anywhere in the medical information services architecture to be used to produce reports at any level of abstraction. This will include simple reports for a single clinician about a single patient, aggregated statistics for military formation HQs and data analytics across the entire medical data set. The difference between this component and the reporting provided within a particular application is that all data in the architecture is available for reporting on as well as data from outside the medical domain. This is the core general practice (GP) service. This Lot Solution will enable the DMS user to access and record all the information required to safely, efficiently and effectively deliver primary healthcare. The primary healthcare user shall be able to record all details of a patient's contact with any health professional or healthcare administrator in all DMS environments (fixed and deployed). This service will cover areas such as consultations, protocols, summaries, document management, practice management, medicines management, referrals management, appointment management, tele-medicine and clinical decision support tools. This Lot Solution will deliver services to enable the user to be able to manage all data relating to dental healthcare delivery activities, including those that are military specific, in all DMS environments (fixed and deployed). This includes the management of consultations, referrals, diagnostic tests, decision support tools, dental charts, dental treatment plans, periodontal charts, NATO dental fitness categories, laboratory work e.g. dentures/ crowns, dental specialties e.g. orthodontics, periodontology, oral surgery, forensics and digital dental radiography (intra-oral) and telemedicine. This lot will include: a. Dental Healthcare Record Service; b. Intra-oral Digital Dental Radiographs Management Service. This Lot Solution will deliver services to enable the user to be able to manage all data relating to mental healthcare delivery activities, including those that are military specific, in all DMS environments (fixed and deployed). This includes the management of consultations, referrals, diagnostic tests, decision support tools and telemedicine. This lot covers requirements specific to mental healthcare in addition to those described in other lots such as general healthcare, imaging, and referrals. This Lot Solution will deliver services to enable the user to be able to manage all data relating to occupational health activities, including those that are military specific. This includes, although not exclusively, services to support the management of Medical Boards, recruitment, fit for task codes (PULHHEEMS/JMES) and exchange of information with current and future Human Resources/Administration (HR/J1) services. The primary role of the DMS is to ensure that Service personnel are ready and medically fit to go where they are required in the UK and throughout the world, generally referred to as being ‘fit for task’. Therefore, OH activities occur within the DMS at many different levels from medical primary healthcare through to specialist OH consultants. This lot covers requirements specific to OH in addition to those described in other lots which include but are not limited to general healthcare, imaging and referrals. This Lot Solution will deliver services to enable the user to be able to access an Electronic Radiology Management System (ERMS). This will enable the prescribing, capture, reporting and archiving of all medical images such as radiographs, ultrasound scans, MRI scans, including dental. Different elements of this service will be used by different types of users, for example a GP will prescribe/request a radiograph, a radiographer capture/archive a radiograph, a radiologist report on a radiograph and then a consultant surgeon view the image/report. This service will need to be used by users in a wide range of DMS environments (fixed and deployed), including but not limited to: PHC, Centre for Defence Radiology (CDR), dental healthcare (including Centre for Restorative Dentistry (CRD)), Regional Rehabilitation Units (RRU) and Defence Military Rehabilitation Centre (DMRC) (Headley Court) and the future Defence and National Rehabilitation Centre (DNRC). This Lot Solution will deliver services to enable the user to be able to manage all data relating to rehabilitation delivery activities, including those that are military specific. This includes the management of consultations, patient rehabilitation plans, referrals, diagnostic tests, prosthetic management and decision support tools. These services must be available at all types of rehabilitation facilities including Primary Care Rehabilitation Facilities (PCRF), RRU, DMRC and DNRC. The DMS delivers rehabilitation services in a range of environments in both primary and secondary care facilities. These services will need to be interoperable with several other services delivered by CORTISONE, including but not limited to: Occupational Health and Primary Healthcare. This lot includes requirements for information management from a number of specialist rehabilitation services including but not exclusively, foot pressure system/ gait analysis system/ prosthetic management system. Medical Language Voice Recognition Service. This service needs to be able to transform voice into a document in a format that can be edited. This service needs to be available at all DMS locations (fixed and deployed) as the users need to be able to use the same voice file (which trains the system to recognise individual voice) at all locations. Language Translation Tool. This tool needs to be able to translate text to and from English for a range of languages. Scanner and Optical Character Recognition (OCR) Service. A wide range of DMS users need to be able to scan documents and then add them to the required element of healthcare records. Clinical Notification Service (Alerts). The user must be alerted to any information recorded on any DMS Med IS which could have a patient safety implication with regard to the user's current patient interaction.