Social research services

Tender description

The Care Quality Commission (‘CQC’) wishes to invite Expressions of Interest from organisations in its future National Patient Experience Survey Programme requirements. CQC is responsible for delivering the National Patient Experience Survey programme on behalf of NHS England and the Department of Health (DH). The survey programme consists of 5 national and official statistics which are regulated under the Office of National Statistics Code of Practice. It is the single largest reliable source of evidence on people's experience of care in acute and community mental health sectors. Data from the programme is a key way to provide information to Healthcare Commissioners and providers of care to support improvement and understand the impact of national policy on people's experiences of care. The Care Quality Commission (‘CQC’) wishes to invite Expressions of Interest from organisations in its future National Patient Experience Survey Programme requirements. CQC is responsible for delivering the National Patient Experience Survey programme on behalf of NHS England and the Department of Health (DH). This survey programme is a central aspect of CQC's strategy for 2016 - 2021, ‘Shaping the Future’. The survey programme consists of five national and official statistics which are regulated under the Office of National Statistics Code of Practice. It is the single largest reliable source of evidence on people's experience of care in acute and community mental health sectors. Data from the programme is a key way to provide information to Healthcare Commissioners and providers of care to support improvement and understand the impact of national policy on people's experiences of care. The current programme is delivered, in part, by an independent Co-ordination Centre and a set of contractors on a supplier framework which NHS Trusts are able to contract with locally to deliver their surveys. The existing contracts are due to expire in November 2018, and CQC would like to engage with the market and gather expressions of interest from organisations, in order to inform its future commissioning intentions with regards to the Survey Programme. To express an interest, please send an e-mail (quoting reference CQC PSO 114) to commercialcontracts@cqc.org.uk When responding, please confirm your organisation's name, registered office address and contact details. Please note that at this stage CQC only wishes to gather expressions of interest only in this potential service requirement — This Notice is not a call for tenders or a pre-qualification exercise, and has been generated solely for the purposes of inviting expressions of interest, and may not reflect any information which may ultimately be presented in any potential future tendering exercise.